5138 MacArthur Blvd, Washington, DC 20016
| Mon – Thurs: 7:30am – 7:00pm
| Fri: 7:30am – 6:00pm | Sat: 9:00am – 3:00pm
| Sun: Closed | 202-363-1316
| info@palisadesvetclinic.com

Covid-19 Policies (as of 1/3/22)

Covid-19 Update 1/3/22:

    Due to the growing number of positive cases of Covid-19 and this variant’s high transmission rate, Palisades Veterinary Clinic will return to curbside service on Monday, January 3rd.  This will be utilized for all services, with very few exceptions.  We are hoping this change will only last a few weeks, so we can see everyone in person again (or for the first time).

    To ensure the safety of our staff, clients and members of our community, we ask that you adhere the to the following guidelines:

    • All services will be checked in curbside.  Please do not attempt to enter the building even if the door is unlocked.  Those requiring access, will be escorted in by a staff member.
    • Call or text our main phone line, 202-363-1316 to inform our staff when you have arrived. 
    • Please exit your car with your pet and wait in front of our building.  A staff member will meet you outside to escort your pet into the building.
    • Keep all doors and walkways clear. Staff member will be utilizing them often.
    • We will not enter your vehicle to retrieve your pet.  We will not go off the property to find you in your vehicle.
    • When approaching our building wear a mask at all times. We will not service anyone who is unmasked.
    • If you are sick, have been exposed to Covid-19 or have Covid-19, please reschedule your appointment, or have someone else transport your pet.                          

    Invoicing/Billing: We have recently implemented text/email payments as an option for clients.  We will be using this when utilizing curbside service.  Some clients may receive invoices prior to their appointments if services are defined.

    We ask for your patients when needing assistance, and your flexibility concerning any request or scheduled services.  At any point, with little notice, we may require you to reschedule.  Our staffing situation is changing daily, with very little predictability.  We are trying to utilize remote services and exploring alternative forms of customer service.  Thank you.

    BUSINESS HOURS

    Monday
    7:30am - 7:00pm
    Tuesday
    7:30am - 7:00pm
    Wednesday
    7:30am - 7:00pm
    Thursday
    7:30am - 7:00pm
    Friday
    7:30am - 6:00pm
    Saturday
    9:00am - 3:00pm
    Sunday
    Closed

    ABOUT PALISADES VETERINARY CLINIC

    Palisades Vet Clinic is a full-service small animal veterinary hospital. The facility includes a fully-stocked pharmacy, surgery suite, in-house x-ray, a closely monitored hospitalization area, and boarding for cats, with an outdoor yard for walking hospitalized dogs. We provide a broad spectrum of diagnostic procedures through in-house testing and the use of external laboratories.

    PALISADES VETERINARY CLINIC

    5138 MacArthur Blvd, Washington, DC 20016

    202-363-1316

    info@palisadesvetclinic.com